Frequently Asked Questions
We've created a list of FAQs, however, if you still have questions or require more detail please do not hesitate to send us an email to: info@heysoftys.com
Q: Do you ever do events such as weddings and birthdays?
A: No we do not currently offer service for any private functions. Our trailers are in fixed locations. That said we are always open to hearing requests
Q: Do you have nutrional facts?
A: No we have this in the works, we do know that our recipe is 1/3 less sugar and fat than traditional dairy ice cream
Q: How do you sweeten Softys?
A: Organic cane sugar
Q: Can adults have a lil' Softy?
A: Yes, adults are just grown up kids after all.
Q: Are you hiring?
A: We are always looking for great people who love Softys as much as we do, check out our hiring page for more details here.
Q: Can I substitute a topping for a different topping?
A: Yes no problem!
Q: How often do you feature new flavours?
A: We change up our features weekly! Follow us on social media here and make sure you're subscribed to get feature updates in your inbox!
Q: Where are your trailers from?
A: We have them custom manufactured to our design specifications in a secret cave in an alternate universe (this and our recipe are the only things we keep secret)
Q: Why do you not accept cash? Don't you have to?
A: Businesses are entitled to accept any form of payment they choose. We have chosen for the safety of our employees, but also for cleanliness and efficiency.